In a world where boundaries have lost their meaning, the only way to create a permanent competition concept is quality. To Abalıoğlu Holding, quality is not a target but a journey. The purpose of this journey is to continuously seek for the better for our partners, customers, employees, suppliers, the environment and the society. This will be achieved by adopting the Total quality Management as a life style. For this reason:

•We believe that customer satisfaction and loyalty will be determined by the quality of our products and services. Therefore, we must constantly pursue “the perfect” by maintaining continuous improvement and development activities in all our processes managed. 

•Our employees are our most important asset. Ensuring participation, training and satisfaction of all our employees in a family sense is essential for continuous improvement of quality. 

•We aim to continuously meet expectations of our employees, customers and shareholders by improving our competitive advantage and increasing our profitability. 

•High-quality input is the precondition for high-quality product. Therefore, we consider our suppliers as an integral part of our quality system and as our business partners.

•We are aware of our responsibility towards the environment and the society and we contribute to their improvement.

•High-quality products are produced in a high-quality environment. Our each employee, especially managers are responsible for maintaining “safety, cleanness and order” in the workplace. 

Essentials of our Quality Culture

•Being responsive to needs of internal and external customers

•Being open and reliable

•Speaking based on data

•Being open to change

•Completing tasks correctly at a sitting

•Embracing

•Taking preventive actions.

We hereby state that we believe each and every member of the Abalıoğlu Holding will go on making efforts to achieve the quality policy following the aforementioned essentials and we wish that our Total Quality approach will be improved and thus light the way for our lives, relationships and jobs.